FAQS
Orders & Delivery
How long will my order take to arrive?
Standard shipping takes 5–7 business days. Express shipping (2–3 business days) is available at checkout. Orders placed before 2pm EST ship the same day.
Do you offer free shipping?
Yes — free standard shipping on all orders over $100.
Can I change or cancel my order?
Orders can be modified or cancelled within 1 hour of purchase. After that, we’re unable to make changes as orders are processed quickly. Contact us right away and we’ll do our best.
Do you ship internationally?
We currently ship to Canada, the US, the UK, and Australia. Shipping rates and times vary by destination and are calculated at checkout.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.
How do I start a return?
Use our returns portal to submit your request. Once approved, you’ll receive a prepaid return label by email within 24 hours.
Can I exchange for a different size or colour?
Yes. Start an exchange through the returns portal and select the item you’d like instead. Exchanges ship free of charge.
When will I receive my refund?
Refunds are processed within 5 business days of receiving your return. You’ll receive a confirmation email once it’s been issued.
Sizing & Fit
How do I find my size?
Each product page includes a size guide with measurements. If you’re between sizes, we generally recommend sizing up for a relaxed fit or down for a more fitted look.
Do your clothes run true to size?
Most styles run true to size. Any exceptions are noted in the product description.
What if something doesn’t fit?
No problem — start a free exchange through our returns portal and we’ll get the right size to you.
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